Answered By: Ashley Householder Last Updated: Apr 17, 2018 Views: 249
Your library user name and password is your EKU email address (without the domain) and password. This is the same user name/login and password you use to login to Blackboard and your EKU email account.
If your library user name/login and password don't seem to be working, in most cases it's because it's being entered with the full domain - example: firstname.lastname@example.org.
For your library user name/login be sure to enter without that domain - example: john_smith23
If you are still having trouble logging in, you can follow the instructions on the EKU IT website to change it from EKU Direct, or you can contact them directly.